Webex Dedicated Instance

Enhanced Cisco Webex Calling experience for legacy systems.

A Dedicated Cloud Instance Option Based on the UCM Architecture

CallTower’s global Dedicated Instance (DI) for Cisco Webex Calling is not a standalone offer but an extension of Webex Calling. DI takes advantage of Webex services to deliver an enhanced experience to customers who need to support older Cisco endpoints, local survivability solutions, or preserve integrations part of critical business workflows. DI supports the same worldwide enterprise-grade, feature-rich calling capabilities for customers who want to preserve their UCM experience.

Why Dedicated Instance?

Moving calling to the cloud can be challenging for UCM customers

Cost and burden to replace older endpoints, rebuild complex dial plans and integrations, can be greater than any savings they can realise by moving to the cloud

With Dedicated Instance, Webex Calling provides UCM customers a non-disruptive, seamless migration path to the cloud

Webex Calling customers have flexibility to distribute users across multi-tenant and dedicated instance call control, and adjust them over time as needed to address their cloud calling business requirements

Flexible Path to the Cloud

With Dedicated Instance, Webex Calling provides customers a non-disruptive, seamless migration path to the cloud. Webex Calling customers have flexibility to distribute users across multi-tenant and Dedicated Instance call control and adjust them over time as needed to address their cloud calling business requirements.